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Profile photo of a State Farm Agent named: Ted Heaton III

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State Farm® Insurance Agent

Ted Heaton III

3933 Steck Ave
Suite B-111
Austin, TX 78759-8648

In One Steck Plaza Office complex across Steck Ave from the Anderson High School baseball fields.

Profile photo of a State Farm Agent named: Ted Heaton III

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5:30pm
9am - 12pm
Call or text us 24 hours a day!


3933 Steck Ave
Suite B-111
Austin, TX 78759-8648


English, Spanish

My Austin roots run deep. I was born and raised right here, and have spent the last 40+ years working closely with my community to protect what matters. I opened my State Farm Insurance Agency in 1978, and my dedication to my customers is the same today as it was on day one. I work with folks from Travis County and all over Central Texas on everything from renter's insurance to home insurance, auto insurance to life insurance, personal articles policies, as well as business insurance.

My parents were both in the insurance industry so I have a deep understanding of how important my Team and my role in your life truly is. I joined the State Farm family right out of college (graduated with Honors from the University of Texas with a Business Degree, majoring in Finance with an Insurance minor) because I realized I wanted to help people more directly. I started from zero and built my agency from the ground up. My friendly, experienced Team and I have succeeded because we strive to go above and beyond for every customer, helping solve their problems and plan for their future. My multiple bilingual Team members are able to support our Spanish-speaking neighbors. My Team and I have been recognized by State Farm multiple times over the years for our commitment to exemplary customer service and performance. Together we have earned the highest awards that State Farm offers to Agents and Team Members, including Lifetime Memberships in The Million Dollar Round Table and The President's Club.

I love being a part of the vibrant Austin community, from participating in Quotes for Good to benefit charities to sponsoring events and supporting local causes. My office also hosts an awesome tailgate to cheer on our great Longhorn football team! When I’m not in the office, you’ll usually find me teeing off at a local golf course, boating on Lake Austin, or spending time with my wonderful wife and high school sweetheart, Nancy, and our two daughters!

Let’s work together on a coverage plan that works for you and your family. Give me a call or stop by my office today!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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My Team and my mission is to become your first choice for Insurance and Financial products by establishing a personal relationship with you, helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Austin, Round Rock, and all of Central Texas area. When the unfortunate incidents occur, we pledge to be there to assist you. We are here to help.

Hey y’all, meet my Ted Heaton State Farm team….. I have two Team Members who speak Spanish: Julieta Mendez and Melissa Portillo. Annie Muth is fluent in Vietnamese. Jean Langley and Matthew Hawkins are here to review your Home, Life and Health Insurance and breakdown your insurance coverage to help your family understand what’s covered! Gina Dalton is our claims team lead and is always available to answer any claims questions you might have. Julieta Mendez is the Financial Assistant on our Team, Liz Burge is our Service Manager, and Margaret Heaton is our Office Manager. Needing to add a policy, refer a friend or buying a new house? Give us a call! If you need assistance with your Commercial Business Account, call Alex Umstead. If you want to confirm/add coverage or discuss the ways Ted Heaton State Farm is here to help, then call to speak with your Team Lead. This could be one of our more tenured team members: Jammie Nork, Melissa Portillo, Skyler Leal, Jana Sanders, or Lori Wahrmund. No matter where you are in Central Texas, Ted Heaton State Farm is here to help make sure life goes right for you and your family!

Jammie Nork State Farm Agent Team Member

Jammie Nork

Account Manager

Hi, I’m Jammie! I grew up in Phoenix, Arizona and have been in the State Farm world my whole life. I basically grew up in my Dad’s State Farm office and worked for many State Farm agents prior to starting my time with Ted Heaton State Farm! Currently residing in Leander, Texas, I love spending time outdoors with my niece, nephew and dogs! I also enjoy good Texas BBQ. As a Team Leader at the Austin location, you can trust me to give you excellent customer service! Give me a call today to review over your Auto, Renters, and Home insurance policies.

Matthew Hawkins State Farm Agent Team Member

Matthew Hawkins

Marketing Representative

Hi, I’m Matt! Born and raised in Temple (Bell County), Texas, I attended Texas State University in San Marcos. After graduating with a degree in Management, I worked at a Café before making my way into the insurance industry. I have been with Ted Heaton State Farm since 2017. Here in the office I am a part of the New Business Sales and Marketing team. In my spare time, I enjoy playing guitar (and have been for 15 years!). Contact me today to begin your Auto, Renters, or Home insurance policies!

Taylor Peek State Farm Agent Team Member

Taylor Peek

Account Manager

Hi everyone! I am Taylor, and I moved to Austin over a year ago from Central Illinois, where I graduated with an associate’s degree in Science from Heartland Community College. I've loved experiencing Austin and the endless amount of stuff to do here! I love pretty much every sport, but I especially enjoy playing golf and hanging out with my friends when I get the chance.

Melissa Miravete State Farm Agent Team Member

Melissa Miravete

Account Manager

Hello, I am Melissa! I am originally from Veracruz, Mexico and moved to Taylor, Texas when I was 13 years old. In 2015, I graduated from Texas State University in San Marcos, Texas with a bachelors in Business Administration/Marketing. I am an Account Manager and I am bilingual – Hablo Español. I often write new policies and service existing policies for our Spanish speaking customers. I am step-mom to 2 little boys and my husband and I have a precious young daughter who keeps us pretty busy! In my free time, I love to spend time with my family, travel and play at the beach or nearby lakes.

Jean Langley State Farm Agent Team Member

Jean Langley

Team Leader

Hi, I’m Jean! I grew up in Englewood, Colorado and attended the University of Northern Colorado. Currently residing in Round Rock, Texas, I enjoy reading, cooking, and spending time with my family. My journey with State Farm began in 1997 and I have worked for a total of three State Farm agents. Since my time began here with Ted Heaton State Farm, I have served as the Financial Service Representative. With years of experience, I can help you with your Life and Health, insurance. Stop by the office or give me a call today to begin protecting yourself and your family!

Skyler Leal State Farm Agent Team Member

Skyler Leal

Account Manager

 Hello there, I’m Skyler. I was born here in Austin, TX but grew up in Corpus Christi.  While attending high school there, I began working part time for a local State Farm agent and joined on as a full time team member after graduating.  Eventually I decided that I’d spent enough time away from home, and in 2019 I was thrilled to move back to Austin and join Ted’s team as an account manager. I’m always game to chat about insurance so give me a shout anytime! ~

Jana Sanders State Farm Agent Team Member

Jana Sanders

Account Manager

Hi, I'm Jana and I was born in San Antonio, Texas. My dad was in the Navy, so I grew up all over the US.  Started out in Texas, then Rhode Island, Florida, back to Texas, California, Virginia and finally settling in Texas after he retired. I graduated from Anderson High School and then The University of Texas with a degree in Microbiology.  I worked in transfusion and transplantation at the Blood and Tissue Center as well as for another State Farm Agent. I started at Ted's office in May of 2019. In my free time, I enjoy volunteering with my church, making jewelry and cheering for the Longhorns!

Erick Alvarado State Farm Agent Team Member

Erick Alvarado

Hello, I'm Erick! I’m from San Antonio, TX and have been living in Austin for over a year now. My family is originally from Monterrey, Mexico. While in high school and college, I kept myself busy with different clubs and activities. These included football, track, rugby, debated, theater, band, honor societies and community service. Prior to joining Ted Heaton as a New Business and Marketing team member, I worked in a little bit of everything. In my free time I still like to keep myself pretty busy. From making music, playing gigs, practicing with the local rugby team and hitting the gym, I’m always on the go! I’m excited to be here and I look forward to helping you with all your insurance needs today!

Lori Wahrmund State Farm Agent Team Member

Lori Wahrmund

Agent's Executive Assistant

Hello, I’m Lori! Originally from Taylor, I now reside in the Walburg area. I’ve been married to my husband, Ken, for 36 years and I am mom to Raelyn and Shelby, and Mammy to two precious little girls. My journey with Ted Heaton State Farm began in 2006. Prior to that, I worked for State Farm Operations Center in North Austin for 21.5 years. As Ted’s Executive Assistant and an Auto Insurance guru, I enjoy helping and interacting with many of our awesome customers! Stop by our Austin office to review your current policies or share your experience as a part of the Ted Heaton State Farm family with us!

Gina Dalton State Farm Agent Team Member

Gina Dalton

Customer Service Representative

Hi! I'm Gina, and I'm originally from Joplin, Missouri. I decided to take a chance to start a new life, which brought me here in 2017. I’ve been under Ted Heaton’s insurance wing since 2018, and I currently serve as Ted's Claims Team Lead. My spare time is filled inside a gym or jujitsu training. When I’m outside, I love to hike, eat my weight in good food, or go out with friends and family. I strive on staying busy and running on high momentum so, if the sun is out, then so am I.


Alec Metz

Grant Shuff State Farm Agent Team Member

Grant Shuff

Marketing Representative

I am originally from Lafayette, Louisiana but later moved to Houston, Texas at the start of high school for my father’s job. After graduating from Texas State University with a degree in Business Management, I spent the following year working as a server in the restaurant business as. Things that I enjoy doing outside of work is spending time with my girlfriend Isabel, doing outside activities such as playing with my dog, kayaking, hiking and doing DIY projects. I have always had huge love for sports, playing baseball throughout grade school but now I shifted my interest to playing/watching basketball. I’m extremely excited to be a part of the State Farm family and serving the community of Austin through this great insurance agency.

Ashlee Snively State Farm Agent Team Member

Ashlee Snively

Hello, I am Ashlee and I recently moved to Austin from Laramie, Wyoming! I attended the University of Wyoming. I decided to move to Austin with my husband during the pandemic and I worked for Policyfuel doing Property and Casualty before coming to work for Ted Heaton State Farm. I love to be outside with my husband and dog, love going to the movies and fishing! Fun fact about me: she has a Shiba Inu named Simba!

Margaret Clarkson State Farm Agent Team Member

Margaret Clarkson

Office Manager

Hi, I’m Margaret! As the youngest daughter of Ted Heaton, I have been working for State Farm my entire life. Any role in the office, I’ve been assigned to it! Currently, I serve as the Marketing Manager for both, Austin and Round Rock locations, as well as Office Manager. Before I came back to Austin in 2012, I graduated from the University of Georgia in Athens with a double major in Economics and Housing. If you need anything regarding your insurance needs, you’re welcome to give me a call and Go Dawgs!


Xochitl Caballero

Victoria Carpenter State Farm Agent Team Member

Victoria Carpenter

Customer Service Representative

Hi, I am Vicki! Growing up, I moved around a lot because my dad was in the Navy. However, I now call Hutto, Texas my home! Prior to my journey beginning with Ted Heaton State Farm, I worked for a different insurance company. I have been with Ted Heaton State Farm as a Claims Representative and Team Lead since 2016. Based out of our Round Rock office, I strive to give the most valuable service possible. You can depend on me to be detailed and thorough with your policies. Visit us today for a review of your insurance!

Julieta Mendez State Farm Agent Team Member

Julieta Mendez

Customer Service Representative

Hello! I’m Julieta. My journey as a bilingual Financial Assistant for Ted Heaton State Farm began in 2012. I am originally from Gainesville, Texas and I attended the University of Texas in Austin. I graduated in 2011 with a bachelors in International Business with a minor in Spanish. I now call Leander, Texas my home! In my spare time, I’ve been busy planning a wedding (I’m getting married July 2018)! Contact me today to review over your financial policies in our office!

Shaylee Raquet State Farm Agent Team Member

Shaylee Raquet

Hi, I'm Shaylee! I grew up in Lockhart, and currently live in Austin. I graduated from Auguste Escoffier School of Culinary Arts! In my free time, I enjoy painting, reading, writing, playing with my dog and working with my family's horses. As a licensed Ted Heaton Team member, I look forward to helping you with any of your insurance needs.

Stacy Bulin State Farm Agent Team Member

Stacy Bulin

Hi! I’m Stacy, and I recently moved here from Nebraska, where I spent the last 8 years working at State Farm. I have two beautiful daughters. One is a junior in high school. The other still lives in Nebraska, and she has 3 precious children that call me “Mimi”. It was very hard to leave them, but my husband has been in Texas for 2 years, so he is what brought me here to Austin. I am enjoying getting to know the area, and spending most of my free time exploring and trying new restaurants.

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Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.